Some important information
PACKING & POSTAGE CHARGES
UK ORDERS 1st CD £1.50, then £0.50 per product (Maximum change £4)
EUROPEAN ORDERS 1st CD £2.50, the £1.00 per product
OUTSIDE EUROPE at cost
OVERSEAS ORDERS CDs purchased from Colchester Classics may incur duty before your goods can be released from your local Customs Office or Post Office. Colchester Classics cannot be responsible for such taxes
OUR AIM is to introduce you to some new music or find some cherished favourites and make you wonder how you ever coped without these CDs in your collection!
Your carefully considered choices of music are always despatched quickly in our perfectly packaged parcels!
To order or just make an enquiry, simply call us on our freephone number 0800 999 6994 – from UK mobile phones and UK landlines.
Overseas:+44 (0)1206 520166
Alternatively, why not pop us message using our contact form to send us an email
Do have a look at our current special offers if you are looking to discover some new music or see our Reviews for even more music
Terms & Conditions
CD RETURNS POLICY
To ensure complete customer satisfaction the following applies to CDs purchased from Colchester Classics.
CDs ORDERED IN ERROR
Colchester Classics accepts the return of CDs ordered in error only if they are unopened (i.e. shrink wrapping intact) and in their original condition. If you return goods as described above within 14 days of receipt, you will be issued a full refund excluding any postage. Please enclose with the CD, the original invoice and give the reason for returning the CD.
If you believe that your CD is faulty, please try it on another CD player. If the CD still shows a fault, please enclose with the CD, the original invoice and your description of the fault and track number, if appropriate. Please advise if you would like a replacement CD, your money back including cost of postage, or, an alternative CD to the same value. Please return faulty CDs within 14 days of receipt.
To ensure the safe arrival of returned CDs, please send them back by a safe and secure method and be able to provide proof of despatch details if requested. Please return in original packaging.
Payment for all CD orders is required before despatch. For types of the payment accepted please see order form.
When ordering from Colchester Classics, your details will automatically be added to our database. Your details will not be passed on to any other party.
Colchester Classics observes the Data Protection Act of 1988. Colchester Classics, St Austell, 47 Gladwin Road, Colchester CO2 7HW